4089 Abbott Drive, Willmar, MN 56201, USA
We’re thankful to have you as our customer. We are a local, family owned and operated company in our 43rd year. We have done our best to provide excellent service and be the “Good Neighbors You’ve Come to Trust” in the communities we serve.
You may have seen an increase on your invoice. We do our best to keep our rates consistent and fair, but there is a need for us to raise our rates at this time. We have been experiencing significant cost increases in our labor and equipment, as have many other businesses.
The national CDL driver shortage is a real problem. To address our labor shortage, we have substantially increased our wages for drivers and offered a four-day work week in order to attract enough qualified employees. Our payroll cost has increased by 38%. For equipment, we have seen increases nearing 80% for truck chassis and bodies – if you can get a truck at all. In the coming year, our greatest concern isn’t the cost of trucks, but availability.
Disposal costs at landfills and processors have been increasing as well. If you live in Benton, Douglas, Pope, Sherburne, and Stearns counties, there has been a steady increase in what it costs us to dispose of your waste. The Pope/Douglas Solid Waste Authority operates a Waste-To-Energy Plant in Alexandria, which is where we bring all of our waste from Pope and Douglas counties. We are obligated to bring 50% of our waste collected in Benton, Sherburne, and Stearns counties to this facility. Disposal costs have increased by 12.5% in the past three (3) years and are slated to increase anywhere from 17% to 40% over the next ten (10) years.
While labor, equipment, and disposal costs are our primary expenses, other costs have continued to increase at an accelerated rate. Examples of this include health insurance increases of 10%-20% each year, tire prices and shipping increases of 40%.
For most of our residential customers, this increase is equal to $.70 cents per week, before taxes. Commercial customer will receive a proportional increase. We look forward to a continued partnership with you during these trying times. Please feel free to call us at 1-800-246-7630 if you have questions.
Thank you for being our customer!
Don Williamson, Owner